Why threads suddenly disappear???
- Thread starter xuan_ting
- Start date
ariespiggy
Member
Yes, mine too... Can someone tell us what's going on?
xuan_ting
Member
Dear Bee Lee,
I remember that my 7 threads which last posted on 19April around 7.50am were all successfully posted. And, these 7 threads are active post cos I usually repost 1 to 2 times per day.
May I have my 7 threads back? Thanks.
ariespiggy
Member
Hi Bee_lee
Is it possible to reinstate those threads? Think all of us had taken much time and effort to take photos, measurements and write down the descriptions. All these hard works are down the drain now...
Like what other members mentioned, it would be good if the forum can pre-amp us before deleting the threads. Moreover, correct me if I am wrong, there was no terms and conditions stating inactive thread for whatever period will be deleted...
ycfern
Member
Hi Administrators, I agree with the other mummies thoughts.
We had taken much effort to fill our post with pics and details and all came without any preampt, and they were gone with the wind.
Appreciate if you could do a one time reinstate so we can save up our previous threads data.
We had taken much effort to fill our post with pics and details and all came without any preampt, and they were gone with the wind.
Appreciate if you could do a one time reinstate so we can save up our previous threads data.
amaranthineconcept
Active Member
Hi Bee_lee
I have just 1 WTS thread, it is definitely not inactive for past 3 weeks. I am so sure 'cause I posted on either 09 or 10 April, I received an order right after I posted. And when the member paid up on 14 April, I posted again either on 14 or 15 April.
I can understand the need of doing the housekeeping, however members need to be informed, if it is not in the rules or T&C. Now all the data are gone, this is devastating!
Please advise.
Last edited:
tanof2
Member
yes the deletion was not base on threads that were non active for past 3weeks.
All my threads I just bump up 7-10 days ago. all were deleted and all efforts gone down the drain.
Would be fair if you could give all of us a headstart of the housekeeping and the " new terms and conditions" on how SMH gauge as inactive threads for deletion.
All my threads I just bump up 7-10 days ago. all were deleted and all efforts gone down the drain.
Would be fair if you could give all of us a headstart of the housekeeping and the " new terms and conditions" on how SMH gauge as inactive threads for deletion.
mousemoomoo
Member
Hi Chin Leng & Bee Lee
This is like a BOMB to us when suddenly all our threads did not show under our" content" page!
Can you pls reinstate back so we can also do our housekeeping by saving all our datas, in view that all of us did not know anything about your new T & C about deletion of inactive threads timeframe.
This is like a BOMB to us when suddenly all our threads did not show under our" content" page!
Can you pls reinstate back so we can also do our housekeeping by saving all our datas, in view that all of us did not know anything about your new T & C about deletion of inactive threads timeframe.
xuan_ting
Member
Dear Bee Lee,
My 7 threads repost time was 19Apr15 around 7.50am. If you retrieve the history page at selling section page 4, you can clearly saw that timing 4.14am (post by user name: kudsea) to 8.06am (post by user name: goldenpiggy_mummy). Timing between 4.15am to 8.05am, this time slot, the posts all gone. My post are between this timing, please look into it. Thanks.
My 7 threads repost time was 19Apr15 around 7.50am. If you retrieve the history page at selling section page 4, you can clearly saw that timing 4.14am (post by user name: kudsea) to 8.06am (post by user name: goldenpiggy_mummy). Timing between 4.15am to 8.05am, this time slot, the posts all gone. My post are between this timing, please look into it. Thanks.
mousemoomoo
Member
My last refresh date on all my threads was last friday (18/4) only. Be it under Free items/ WTB/WTS
ycfern
Member
All my threads in SMH forum- last refresh date was on 13 April 2015.They were not even more than 1 week of inactiven since you had mentioned your housekeeping deletion on Sunday 19/4 was base on those 3weeks of inactiveness
tanof2
Member
Yes and my threads were last refresh on 14 April 2015 too.
Please do assist to reinstate back.
choochoo_train
Member
Mine too...
Pls reinstate.
Pls reinstate.
blueskye0909
Active Member
Mine too! No warning at all!
I have so many threads as I've got so many stuff to sell ... now the threads all gone and I have no back-up!
Pls reinstate ... many thanks!
I have so many threads as I've got so many stuff to sell ... now the threads all gone and I have no back-up!
Pls reinstate ... many thanks!
mymousecow
Member
My thread were bumped up last on 13 April only. Why did the WTS threads get deleted on 19 April since my last refreshed threads were just 6 days old only?
Will Administrators assist to reply our concerns here and give us the latest update please?
Will Administrators assist to reply our concerns here and give us the latest update please?
The "Want-To-Sell" section in the system was not stable on Sunday. We had to conduct an urgent maintenance and we deleted threads that had not been active for 3 weeks. From your feedback, the forum database may have been corrupted and it affected some threads and they can't be found. Unfortunately, we are not able to retrieve them.
We are sorry for the inconvenience caused.
We are sorry for the inconvenience caused.
blueskye0909
Active Member
What??? Cannot retrieve?
We are terribly sorry. Unfortunately, they can't be retrieved. The threads are not found in the database. Not even in the backup.What??? Cannot retrieve?
xuan_ting
Member
lkkoh
Member
Hi Admin,
Please can you let us know if you want to do mass clearing of the threads? There are lots of us who spent hours typing and collating the information in the threads. At least, we could make a copy of that before it's been deleted. This is really heart-wrenching. We need to work on our threads all over again.
Please can you let us know if you want to do mass clearing of the threads? There are lots of us who spent hours typing and collating the information in the threads. At least, we could make a copy of that before it's been deleted. This is really heart-wrenching. We need to work on our threads all over again.
Please refer to my earlier reply here: http://singaporemotherhood.com/forum/threads/why-threads-suddenly-disappear.170705/#post-7926883
We had to perform an urgent maintenance as the system was having corruption. After we've applied the fix, the "Want-to-sell" section does not have duplicated threads problem any more. It wasn't a decision that we took lightly. Some of the threads that were gone may not have been deleted by us but it's missing due to the corruption of the database.
We appreciate your understanding in this matter.
