Hi,
Early tis yr, I've bought a Milk Expresso machine for a few hundred of dollars, thinkg that it might help us. However, the machine is now dumped aside unused.
This Milk Expresso Machine which I bought frm a local co BABYWELL, claimed that it is designed by a German engineer working in PSB. And that's y I tot it mus b very reliable. It claimed to be able to dispense the correct amt of milk powder and water at the touch of just a button consistently. In addition, it also has a compartment where milk bottles can be sterilised and another compartment where water can be boiled.
(website www.babywell.com)
I was so fastinated with the machine when I first came across it in the web and make an effort to visit the co to see a demo w my hubby. When we are at the co, we realised tt the co is a small newly setup
The person who did the demo was the CEO, who claimed to be an ex-accountant with a finance co. He mentioned that he had the idea of making such a machine and had got a PSB engineer to design it for him. And the machine is made in China.
During the demo, I asked him a few questions :
1) Can the machine dispense only powder so that I can check if the amount dispensed is correct and consisent.
-> He said it cannot but it is tested correctly in the lab.
2) Do I need to discard the remaining water in the sterilising compartment each time after I sterilised?
-> No need. There is very negigible amount of water left after each sterilising. If you really want, you can use a cloth to soak it, but you only need to do it once a month coz' there is really not much water.
3) What are the disadvantages of this machine?
-> He jokingly answered "If I tell you, it wil be a disadv to me, isnt it?"
My hubby and I had a discussion and decided to buy it. We are asked to issue a cash cheque and was then given an invoice with no invoice number.
After 2 days of usage, the machine stopped working. So, I called up to the CEO by the name P**** and tok to him bout tis prob. He sounds surprised and said that tis is the 1st time he recd a complaint. So far, no one complain anything. But he told me that he will call me back the next day to arrange someone to come to my house and have a look at the machine.
And there, he didnt call. So, I called him again and tis time, he asked me in a very blur tone "What happened to ur machine? What problem?" Like as if he has temporary memory loss.
In fact, I called up to CASE to see what I should do. And the officer told me that he is obviously trying to act blur and ask me to go down to provide him with the documents so that they can take over the case. But I thought of settling it amicably.
So,after some pestering, he finally agree to exchange a new unit. However, on the day of delivery, the delivery man called to change the time and we found that he was not given a new unit for the exchange. My hubby got so fed up and called P****. He acted blur again.
And finally when the new unit arrived, we found that the power cord of the new unit cannot be fixed to the machine itself. Wrong Size!!! We nego with the delivery man to take the power cord of the old machine to fix to the new machine. We had a chat wif the delivery man and he said that P**** is his friend and he is only helping him coz' he juz started his business. But he is also angry wif P**** for his customer service.
When I thought it is all over, my baby decided not to drink the milk made by this machine. I then take a look at the milk and found that it is so diluted. Initially I thot it is the first few times that the milk would be diluted. I opened a new can of milk powder and tested throughout and found that the milk is never consistently made. Normally, diluted and that's why my baby does not want. I even buy a weighing machine to make sure I have the correct weight of the powder which is manually scooped out of the tin to make the milk and compare it with the colour of the milk made by the machine.
Also, he lied about the water in the sterilising compartment. I had to soak up more than 50ml of water every 3 times I do sterilising.
One of my friends told me that she didnt buy it coz' someone told her that the amt of powder dispensed is not accurate.
I really regret spending that kinda $$. Could hv used that $$ to buy more toys for my son....
Early tis yr, I've bought a Milk Expresso machine for a few hundred of dollars, thinkg that it might help us. However, the machine is now dumped aside unused.
This Milk Expresso Machine which I bought frm a local co BABYWELL, claimed that it is designed by a German engineer working in PSB. And that's y I tot it mus b very reliable. It claimed to be able to dispense the correct amt of milk powder and water at the touch of just a button consistently. In addition, it also has a compartment where milk bottles can be sterilised and another compartment where water can be boiled.
(website www.babywell.com)
I was so fastinated with the machine when I first came across it in the web and make an effort to visit the co to see a demo w my hubby. When we are at the co, we realised tt the co is a small newly setup
The person who did the demo was the CEO, who claimed to be an ex-accountant with a finance co. He mentioned that he had the idea of making such a machine and had got a PSB engineer to design it for him. And the machine is made in China.
During the demo, I asked him a few questions :
1) Can the machine dispense only powder so that I can check if the amount dispensed is correct and consisent.
-> He said it cannot but it is tested correctly in the lab.
2) Do I need to discard the remaining water in the sterilising compartment each time after I sterilised?
-> No need. There is very negigible amount of water left after each sterilising. If you really want, you can use a cloth to soak it, but you only need to do it once a month coz' there is really not much water.
3) What are the disadvantages of this machine?
-> He jokingly answered "If I tell you, it wil be a disadv to me, isnt it?"
My hubby and I had a discussion and decided to buy it. We are asked to issue a cash cheque and was then given an invoice with no invoice number.
After 2 days of usage, the machine stopped working. So, I called up to the CEO by the name P**** and tok to him bout tis prob. He sounds surprised and said that tis is the 1st time he recd a complaint. So far, no one complain anything. But he told me that he will call me back the next day to arrange someone to come to my house and have a look at the machine.
And there, he didnt call. So, I called him again and tis time, he asked me in a very blur tone "What happened to ur machine? What problem?" Like as if he has temporary memory loss.
In fact, I called up to CASE to see what I should do. And the officer told me that he is obviously trying to act blur and ask me to go down to provide him with the documents so that they can take over the case. But I thought of settling it amicably.
So,after some pestering, he finally agree to exchange a new unit. However, on the day of delivery, the delivery man called to change the time and we found that he was not given a new unit for the exchange. My hubby got so fed up and called P****. He acted blur again.
And finally when the new unit arrived, we found that the power cord of the new unit cannot be fixed to the machine itself. Wrong Size!!! We nego with the delivery man to take the power cord of the old machine to fix to the new machine. We had a chat wif the delivery man and he said that P**** is his friend and he is only helping him coz' he juz started his business. But he is also angry wif P**** for his customer service.
When I thought it is all over, my baby decided not to drink the milk made by this machine. I then take a look at the milk and found that it is so diluted. Initially I thot it is the first few times that the milk would be diluted. I opened a new can of milk powder and tested throughout and found that the milk is never consistently made. Normally, diluted and that's why my baby does not want. I even buy a weighing machine to make sure I have the correct weight of the powder which is manually scooped out of the tin to make the milk and compare it with the colour of the milk made by the machine.
Also, he lied about the water in the sterilising compartment. I had to soak up more than 50ml of water every 3 times I do sterilising.
One of my friends told me that she didnt buy it coz' someone told her that the amt of powder dispensed is not accurate.
I really regret spending that kinda $$. Could hv used that $$ to buy more toys for my son....
