Topics Topics Help/Instructions Help Edit Profile Profile Member List Register Edit Profile Home  
Search Last 3 | 12 | 24  Hours Search Search Tree View Tree View  

 
 
SingaporeMotherhood.com * Motherhood, Pregnancies And Babies * MT ALVERNIA KINDERCLINIC < Previous Next >

Author Message
 

les_petite_chose (petite_chose)
Member
Username: petite_chose

Post Number: 1438
Registered: 3-2007
Posted on Wednesday, January 13, 2010 - 1:43 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

New story:

Yesterday I bought my bb 9mths old to Kinderclinic to see doc @ Mt Alvernia.

I was quite of mad.

1. When I was told to weight bb, the 1st weighing scale shows he is abt 9.1kg. However I weight him myself on another scale (same brand, same type, it stated 10.1kg.
I told the clinic assistant. She reply different scale different kg.

2. waited for 2hrs+ then abt bb's turn. I found out my bb was running a high fever. I told the clinic assistant. She asked me if my bb got any med allegry. After checking with doc, she came back with a syring and told me to give to my bb. Say is for high fever. ANd cont to wait for my turn. (Qs here: she did nt even bother to show me the bottle of med she is given and never even mention the name of med that my bb is going to take)

3. The clinic is closing, I was the 2nd last patient to be seen. Doc have nt seen finish us, the clinic assistants keeps on wanting to take away the doc med sheet fr the Doc.

4. After payment, I wanted to cfm with the doc once again abt the med to be given to my bb, the Big Plump clinic assistant did nt bother to help. Juz tell me follow wat the previous doc fr healthmark say abt the dosages.

5. When making appt: Doc asked us to come back on THur for review, the nurse told me you hv to walk-in. Appt is full.

Is the the practice for Kinderclinic?
Staffs there got attitude probllems or am I acting too much.

Comments pls
 

Joshua Tay (joshua)
New member
Username: joshua

Post Number: 17
Registered: 4-2009
Posted on Friday, January 15, 2010 - 6:59 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Yes... the Plump Cha Bor got attitdue problem one...
 

les_petite_chose (petite_chose)
Member
Username: petite_chose

Post Number: 1443
Registered: 3-2007
Posted on Tuesday, January 19, 2010 - 10:49 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

joshua tay, yap. you are d 3 person to say so too.

Tat day bb went for review. we asked her wat sort of test is this...

she said baterial test.

my mom asked her for wat baterial, she replied BATERIAL LA. how to tell you... so many type of baterial.

In the end, I went dw to the lab, asked them. they told me is a cultural test...

In my heart, the pump lady said tat I could be thinking is H1N1 test. Also is a baterial test mah!
 

Audrey (poppyqueen)
Junior Member
Username: poppyqueen

Post Number: 110
Registered: 3-2009
Posted on Tuesday, January 26, 2010 - 4:01 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Opss, is kinderclinic so bad? Dr Terence Tan was my PD for my bb when born n came across as a really nice guy to me. Even my hubby commented the same when he brought bb for the 1st week follow up checkup. Only thing is the consultation fees are really ex..$85! *faint*
 

Constance (constancet)
Intermediate Member
Username: constancet

Post Number: 2852
Registered: 6-2006
Posted on Sunday, February 21, 2010 - 10:04 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Yeah, dr terence tan was my 4 kids' pd when born too. He is a very nice guy, but i think the problem for long Q is too many patients liao. Yup, the clinic assistants not exactly very frenly or patient.....
 

Baby_mmooo (baby_mmooo)
New member
Username: baby_mmooo

Post Number: 5
Registered: 2-2010
Posted on Wednesday, March 03, 2010 - 2:45 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Hi, dr tan was my son's pd too when I gave birth in oct 2009. Really nice guy cos my son was in the NICU for 5 day. Really caring dr. But can't stand the nurse at the clinic n the consult fee is very ex. So I go to polyclinic for his jabs now.
 

JesLyn (hui32)
Intermediate Member
Username: hui32

Post Number: 3206
Registered: 5-2004
Posted on Thursday, March 04, 2010 - 8:01 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

hihi...
dr terence tan was both my gals pd...he is very caring n nice guy...however fee was quite ex...
my younger gal often had bronchitis and he was the one who recomend the medicine to my gal...
the nurses soso la but always gotta wait v long for my turn.....
 

babykhoo (babykhoo)
Junior Member
Username: babykhoo

Post Number: 222
Registered: 5-2005
Posted on Friday, March 05, 2010 - 10:48 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

dr terence tan is also PD for both my gals. he's an excellent PD, very detailed and caring. i tink the queue to see him is very very long becos he's willing to spend at least 20 mins with each patient. always makes time to explain and reassure parents. my eldest girl has been seeing him for 5 years already, she even requests to see him when she's sick, don't wan to see other doctors.
after 5 years i guess i've gotten quite used to the nurses indifferent kind of attitude and have realised that they r actually quite nice. but when i 1st started visiting that clinic i was also very taken aback by their attitude.
 

Audrey (poppyqueen)
Junior Member
Username: poppyqueen

Post Number: 141
Registered: 3-2009
Posted on Friday, March 05, 2010 - 11:10 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Is there any appt available? I asked them and they told me they changed system and now is all walk in and first come first served. Dr Terence Tan is really good and patient.. managed to diagnose my bb as having heartburn resulting in breathing difficulties. Was unlike when we admit him to KK where my poor boy was subjected to countless tests and 4 days of admission, yet result was still inconclusive.

But queue is super long. Went there on weekday afternoon and we were the first one there. But as my husband was too slow in registering, we ended being the 2nd last to see him. There were only 4~5 ppl before us and we still have to wait for almost 2 hrs. *faint*

Btw, is the nice mummy who offered us one of her diapers here? Would like to say *Hi* and thanks so much! =D
 

Pia (yapeegurl)
New member
Username: yapeegurl

Post Number: 40
Registered: 2-2010
Posted on Wednesday, March 10, 2010 - 7:25 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

my son's pedia is dr. kumar.. is the weighing scale spoilt? my son weighs 9.1kg there but we think he's heavier than that...
 

charlene (charlene11)
New member
Username: charlene11

Post Number: 18
Registered: 9-2007
Posted on Monday, April 05, 2010 - 9:01 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

The doctors at KinderClinic are nice and friendly. However, the clinic assistants act as though you owe them $. No smile on their face and they are quite rude at times.
 

maddie (maddie)
Junior Member
Username: maddie

Post Number: 219
Registered: 11-2007
Posted on Friday, May 14, 2010 - 1:28 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Any comment on Dr K H Lim?
 

Jan Lim (jan_lim)
Member
Username: jan_lim

Post Number: 547
Registered: 4-2007
Posted on Thursday, May 20, 2010 - 8:46 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Dr Lim is a very nice doctor and very caring too. He is fast and swift when it comes to injection. I like the fact that he is always willing to answer whatever queries I have as a concerned parent. He also answers queries via phonecalls made to him. For my 2nd baby, I even specifically requested for Dr Lim to check him at the hospital. He is also careful and will advise on the lab tests to do to ease our worries. I would strongly recommend Dr Lim if you are looking for a patient and caring PD. =)
 

BabyS (babys)
Intermediate Member
Username: babys

Post Number: 2510
Registered: 3-2008
Posted on Thursday, August 19, 2010 - 1:47 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

I worked with dr lim b4 when he was still in kk. Very good dr with good knowledge and good bedside manners
 

Tinsel_elf (tinsel_elf)
Intermediate Member
Username: tinsel_elf

Post Number: 2810
Registered: 2-2008
Posted on Friday, September 03, 2010 - 1:33 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Dr Terence Tan is my girl's pd from birth and we have been to him since.

Due to the long waiting time, we have tried another highly recommended pd in amk and KK as there were times when my girl ran a high temp in the wee hours of the morn but we would always have to go back to Dr Tan because, somehow, they were not able to diagnose correctly. KK was the worst!! If a child comes in with fever and runny nose, he/she would be diagnosed as having fever & flu, they will not bother or do not know how to conduct further tests....e.g. KK said my girl was down with fever and sent us home with the normal medication. However, situation dun seem to improve, so we brought her to Dr Tan the next day and he confirmed that she is down with Bronchitis and has to be admitted immediately.

Dr Tan is a very caring, assuring and patient doctor. Till now, he still remembers my girl's name and her pre-school! He will also send regards to my hubs if he did not accompany us.

To us, the long wait and $$ is worth it.
 

HoneyHoney (sugarmummy)
New member
Username: sugarmummy

Post Number: 9
Registered: 3-2009
Posted on Monday, September 06, 2010 - 2:32 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Both my boys' pd at birth was Dr terence tan but i switched them to Dr Lim after my no.2 turn 1 mth. Dr tan's wait is too long. :-) Both are good doctors. But Dr lim's waiting time also gets longer now. haha
 

Jo (iijo)
New member
Username: iijo

Post Number: 67
Registered: 2-2008
Posted on Friday, September 10, 2010 - 3:04 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Dr Lim is my son's PD since birth. I must say he is a very attentive and patient. Being a first time mum, I always have lots of questions to ask and he always answer them patiently.

I agree with some of you that Mt A Kinderclinic nurses really have a problem!!! The only time they will smile at you i feel, is when you are paying money. If not for Dr Lim, I would have switched clinic long ago. As Dr Lim also practice at the clinic at East Shore Hosp, I must say the nurses are so much better there. But of course, their service can still improve.
 

Chloe (chloe_lim)
New member
Username: chloe_lim

Post Number: 1
Registered: 9-2010
Posted on Monday, September 13, 2010 - 10:49 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Thumbs up for Dr Terence Tan, indeed he is a very caring and assuring doctor. But the waiting time is really too long..

Any good recommendation of good PD in toa payoh or nearby area?
 

Amber Oh (amberosw)
New member
Username: amberosw

Post Number: 16
Registered: 1-2011
Posted on Friday, March 04, 2011 - 11:24 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Ya dr lim is cool. The nurses are crap. If you're gg to see nurses, the aglow clinic nurses are fab. The doc at aglow is good too but we kinda hate driving to united sq. Btw any moms wanna meet up on Saturdays? I'm looking for more moms who want to meet up and also moms who want to host meet ups, I'm too busy after gg back to work to host all the time. See www.babycafe.com.sg
 

musica12 (musica12)
New member
Username: musica12

Post Number: 9
Registered: 5-2010
Posted on Sunday, April 03, 2011 - 9:56 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Dr Lim is my baby's PD currently. He's really very caring and detailed in his diagnosis.

My boy was hospitalised recently. Dr Lim was on leave one of the days and I was told Dr Tan would be seeing my boy that night. However, Dr Lim took the trouble to come back at 10pm to see him and probably other patients too.

He also ran a couple of tests on my boy to find out the cause. The results came back all negative and he suggested doing another blood test cos the blood in my boy would have changed over the course of a few days. I didn't want to since the treatment he gave my boy worked and I thought it's not necessary to put him through the pain again. He respected my decision. I'm really glad my boy has such a good PD and for any illnesses, I'd take him to see Dr Lim.

Dr Tan is great too. Very approachable and friendly. Takes the time to talk to parents and help them understand what's happening to their child. He attended to my boy for the 2 days Dr Lim was on leave.
 

marisa (ann_marisa)
Junior Member
Username: ann_marisa

Post Number: 251
Registered: 11-2008
Posted on Monday, April 04, 2011 - 3:33 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

I also see Dr Lim and really like him. He is to the point but yet does not rush through the consultation and will answer all your questions. He does not give vague answers nor make you feel put down. He's very reassuring and will give practical pointers.

So even though the queue is just crazy some days and yes, very harassed looking nurses ... I still go back.
 

wotalit (onsansg)
Member
Username: onsansg

Post Number: 811
Registered: 6-2009
Posted on Tuesday, May 10, 2011 - 6:31 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

dr lim is really has good listening ear. he listen to all my bb problems since birth downright to her fussy eating now. he guided us through to change her daily routine to see if there is improvement instead of jump to conclusion my bb has a medical problem. with changes, my bb is slowly on track for all the "problematic areas" and seems to have resolved, just by paying him one visit last month.

as for staff rudeness, mt alvernia kinderclinic nurse are lousy. i'm shocked the nurse pass the syringe to parents. sbcc staff and nurse are very helpful and polite. they will syringe into your baby if the doc pass them this simple duty. sbcc staff and nurse will also explain to you on types of prescribed medicines and their knowledge is good.

you can consider sbcc as alternative.
 

leooh (leooh)
Intermediate Member
Username: leooh

Post Number: 2356
Registered: 7-2007
Posted on Monday, September 19, 2011 - 10:39 am:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Totally agree with wotalit!
I stayed with Kinderclinic till my elder daughter is 2yo, then because we really cannot take the bad nurse service anymore, and have to waste 3-4 hours each time for walk-in, we changed to SBCC Dr Chan who is downstairs.

The fees are cheaper, at most 30min waiting time even if it's walk-in, and the nurses are so gentle!
Nurses told me no need to wait that long because Dr Chan comes in very early, and she is very fast.
I like Dr Chan, always very friendly with the kids, and also very efficient!

I'm never going back to Mt A Kinderclinic!花钱买罪受
 

soho (soho)
Intermediate Member
Username: soho

Post Number: 2402
Registered: 5-2009
Posted on Tuesday, November 29, 2011 - 3:25 pm:   Edit Post Delete Post Print Post    Move Post (Moderator/Admin Only)

Agree with leooh, totally pissed with the long waitlist about 2-3 hours each time even with appointment. Place is like a fish market and we also could hardly find space to sit, and place is not huge, over-crowding all the children so closely together only makes succumb them to more sickness.

Counter ladies are also quite rude. I've had it, not going back there again, each time I visit them I come back with a massive headache.

Located another PD near my place with almost no waitlist, proper appointments and friendly doctor.

Add Your Message Here
Post:
Username: Posting Information:
This is a private posting area. Only registered users and moderators may post messages here.
Password:
Options: Enable HTML code in message
Automatically activate URLs in message
Action:
 

Topics | Last 3 Hours | Last 12 Hours | Last 24 Hours | Search | Emoticons | Help | Credits Terms of Use